jillpark Privacy Policy

1. Data Controller

jillpark, the operator of jillpark.club, is the data controller responsible for the personal information of registered players and visitors to the jillpark Platform. As the data controller, jillpark determines the purposes and means by which personal data is processed, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

jillpark is committed to handling all personal data entrusted to it with care, transparency, and in full compliance with applicable Philippine privacy legislation and the regulatory requirements of PAGCOR-governed online gaming operations.

2. Personal Data We Collect

jillpark collects personal data that is necessary to operate a regulated online gaming platform. The categories of data collected include:

2.1 Registration Data

• Full legal name as it appears on a government-issued identification document.
• Date of birth (to verify the 21+ age eligibility requirement).
• Residential address, including barangay, city/municipality, province, and region.
• Email address and mobile phone number.
• Username and encrypted account password.

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (Philippine passport, UMID, PhilSys National ID, SSS ID, or driver's license).
• Proof of address documentation (utility bills, bank statements, or barangay certificates).
• Proof of ownership of payment methods used to deposit into or withdraw from a jillpark account.

2.3 Financial and Transaction Data

• Records of all deposits, withdrawals, and game transactions processed through a jillpark account.
• Payment method details (GCash account number, Maya account, BPI/BDO account, or other verified payment identifiers — stored only to the extent necessary for transaction processing and regulatory compliance).

2.4 Technical and Usage Data

• IP address, device type, operating system, and browser type at the time of login and during active sessions.
• Game activity records, including game types played, bet amounts, session durations, and outcomes.
• Login timestamps and session activity logs.

2.5 Communications Data

• Records of communications between you and the jillpark support team via live chat or email, including the content of those communications.

3. How We Collect Your Data

jillpark collects personal data through the following means:

• Direct submission: Information you provide when registering a jillpark account, completing KYC verification, making deposits or withdrawal requests, or contacting jillpark support.
• Automated collection: Technical data collected automatically when you visit jillpark.club, including cookies, server logs, and session tracking systems. See Section 7 (Cookies & Tracking) for further detail.
• Third-party sources: Identity verification data received from KYC service providers or payment processors, which may supplement the information you provide directly to jillpark, for fraud prevention and regulatory compliance purposes.

4. Purposes of Processing

jillpark processes your personal data for the following purposes:

• To create, maintain, and administer your jillpark account.
• To verify your identity and age eligibility in compliance with Philippine gaming regulations and anti-money laundering legislation.
• To process deposits, withdrawals, and other financial transactions through your jillpark account.
• To deliver gaming services, including access to casino games, sports betting, bingo, and live dealer content.
• To detect and prevent fraud, money laundering, collusion, and other prohibited conduct on the jillpark Platform.
• To provide customer support and respond to enquiries submitted through live chat or email.
• To send account-related communications, including deposit confirmations, withdrawal notifications, security alerts, and material changes to jillpark's Terms or Privacy Policy.
• To send promotional communications and bonus offers, where you have consented to receive such communications or where jillpark has a legitimate interest in doing so subject to your right to opt out.
• To comply with obligations imposed by Philippine law, PAGCOR regulations, and Anti-Money Laundering Council (AMLC) requirements.
• To improve the jillpark Platform through analysis of usage patterns, technical performance, and player feedback.

5. Legal Basis for Processing

jillpark processes personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the jillpark Player Agreement — including account management, payment processing, and game service delivery.
• Legal obligation: Processing required to comply with KYC, anti-money laundering, and Philippine gaming regulatory obligations.
• Legitimate interests: Processing for fraud prevention, Platform security, and service improvement, where jillpark's interests do not override your fundamental privacy rights.
• Consent: Processing for direct marketing communications, where required, based on your opt-in consent, which may be withdrawn at any time by contacting jillpark support.

6. Sharing Your Personal Data

jillpark does not sell, rent, or trade your personal data. jillpark may share personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality obligations:

• KYC and identity verification providers: Third-party services engaged to verify identity documents and confirm player eligibility in accordance with PAGCOR and AMLC requirements.
• Payment processors: GCash, Maya, BPI, BDO, Metrobank, Coins.ph, and other payment service providers, to the extent necessary to process deposits and withdrawals.
• Game platform providers: Licensed game studios and live dealer platform operators whose technology powers games available on jillpark, to the extent that operational data must be shared for game delivery and dispute resolution.
• Regulatory and law enforcement authorities: Philippine government agencies including PAGCOR, the AMLC, and law enforcement, where disclosure is required by law or court order.
• IT and security service providers: Cloud infrastructure, cybersecurity, and fraud detection vendors engaged by jillpark to operate and secure the Platform.

All third parties with whom jillpark shares personal data are required to implement appropriate technical and organisational security measures and to use data only for the specific purposes for which it was shared.

7. Cookies and Tracking Technologies

jillpark uses cookies and similar tracking technologies on jillpark.club to enable core Platform functionality, enhance the player experience, and support analytics and security operations. The categories of cookies used by jillpark include:

• Strictly necessary cookies: Required for the jillpark Platform to function — including session authentication, login state management, and security tokens. These cannot be disabled without impairing core Platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised jillpark experience.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use jillpark.club, including pages visited and session durations. This data helps jillpark improve Platform performance and user experience.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and other security threats on the jillpark Platform.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the jillpark Platform and may prevent login functionality from operating correctly.

8. Data Retention

jillpark retains personal data for the following periods:

• Active accounts: Personal data is retained for the duration of the player's account registration with jillpark.
• Closed accounts: Following account closure, jillpark retains transaction records, KYC documentation, and account history for a minimum of five (5) years, as required by Philippine anti-money laundering regulations and PAGCOR compliance obligations.
• Self-excluded accounts: Where a player has self-excluded, jillpark retains sufficient records to enforce the exclusion and prevent re-registration for the duration of the exclusion period.
• Support communications: Records of support interactions are retained for up to three (3) years from the date of the interaction.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jillpark's data disposal procedures.

9. Data Security

jillpark implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between player devices and jillpark servers.
• Encryption of sensitive data at rest, including payment credentials and identity document copies.
• Role-based access controls limiting access to player personal data to authorised jillpark personnel with a verified operational need.
• Intrusion detection systems and real-time security monitoring of the jillpark Platform infrastructure.
• Regular security assessments and penetration testing of the jillpark Platform.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, jillpark will notify affected players and report to the National Privacy Commission (NPC) in accordance with the timelines prescribed by the Philippine Data Privacy Act.

10. Your Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by jillpark:

• Right to be informed: The right to know how jillpark collects and uses your personal data — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data jillpark holds about you.
• Right to rectification: The right to request that inaccurate or incomplete personal data held by jillpark be corrected.
• Right to erasure: The right to request deletion of your personal data where retention is no longer legally required, subject to jillpark's regulatory retention obligations.
• Right to object: The right to object to processing carried out on the basis of legitimate interests, including for direct marketing purposes.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to complain: The right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe jillpark has handled your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact the jillpark support team via live chat or by emailing [email protected]. jillpark will respond to all data subject requests within thirty (30) days of receipt.

11. Children's and Minors' Privacy

The jillpark Platform is strictly intended for adults aged 21 years and older. jillpark does not knowingly collect personal data from individuals under the age of 21. If jillpark becomes aware that personal data has been collected from a minor, the relevant account will be suspended immediately, all funds will be handled in accordance with applicable Philippine regulations, and the personal data will be deleted without undue delay. If you believe a minor has registered a jillpark account, please notify us immediately at [email protected].

12. International Data Transfers

jillpark's primary data processing infrastructure is located within, or subject to contractual arrangements consistent with, Philippine data protection standards. Where personal data must be transferred to service providers or game platform operators located outside the Philippines — for example, game studios based in Malta, Gibraltar, or elsewhere — jillpark ensures that such transfers are subject to contractual data protection clauses that provide an equivalent level of protection to that required under Philippine law. jillpark will not transfer personal data to a jurisdiction that does not provide adequate data protection safeguards without your explicit consent or without the legal authority to do so.

13. Changes to This Privacy Policy

jillpark reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jillpark's data processing practices. Material changes will be communicated to registered players via email to the address on file or through a prominent notice on the jillpark Platform prior to the changes taking effect. The date of the most recent revision will be displayed at the top of this page. Continued use of the jillpark Platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms. Players are encouraged to review this Privacy Policy periodically.

14. Contact & Data Protection Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or jillpark's handling of your personal data, please contact the jillpark privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 within the jillpark Platform.

jillpark aims to respond to all privacy-related enquiries within five (5) business days. For formal data subject requests under the Philippine Data Privacy Act, jillpark will provide a substantive response within thirty (30) days of receiving your request.